Refunds & Cancellations

LAST REVISION: 03 August 2021

Thank you for buying a course with us. We want to make sure that our customers have an exceptional learning experience online. As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a course on the www.timekeepers.us you agree to our Privacy Policy, Terms of Use and the conditions covered below.

Terms and Conditions:

  • Online training courses may NOT be transferred to another student.

  • Students have 90 days (3-months) to complete an online course.

  • Orders placed under a “Corporate Account” or “Discount Code” are NOT eligible for refund, cancellation, or transfer. NO EXCEPTIONS.

  • Refunds are not issued for transfers to courses of equal or lesser value. 

  • If you transfer to a more expensive course, you must provide payment for the additional tuition at the time of transfer.

 

Cancellation & Refunds: 

We understand that you can change your mind. We know that some of our courses might not be 100% relevant to you in your current need. That is why we give you the freedom to ask for a 50% refund of your course fee within 48 hours of course activation.

*Note: If more than 3 Modules have been accessed, cancellation is not possible, and no refund will be provided.

Refunds: Duplicate payment

Refund of the duplicate payment made by the customer will be processed via same source (original method of payment) within 7 to 21 working days after intimation by the customer.

*Note: All refunds will be processed within 30 days of approval and validation of refund request.